UTSA One Stop Appointment

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For those who need information regarding UTSA One Stop Appointment, you have to read this entire article. Here we are going to talk about UTSA One Stop Appointment. So, make sure that you will not go anywhere and keep staying on this page.

UTSA One Stop – Schedule an appointment

Due to peak season, they have already suspended virtual appointments until the Fall semester. However, you are still able to schedule an in person appointment through their QLESS system. As usual, they are still available by phone, chat and email.

UTSA One Stop - Schedule an appointment1
Here is a way to make an appointment:

Select time

Firstly, you have to select a service and date to see available times.

Add your details

Then, you need to add your details:

  • Please enter your name.
  • After that, enter your email.
  • Then, enter your address (For optional).
  • Lastly, you have to enter your phone number.

Provide additional information

  • Please submit your myUTSA ID (formatted abc123)
  • After that, you have to select what office your questions most pertain to: Admission, Registrar or Financial Aid.
  • Please explain the reason for scheduling this appointment.

The last step, you only need to click at the Book button.

UTSA Terms and Conditions for usage of One Stop Appointment

Under the FERPA (Family Educational Rights and Privacy Act), a student at an institution of higher education will be able to control outside access to their education records. But, FERPA (Family Educational Rights and Privacy Act) allows UTSA (University of Texas at San Antonio) to expose directory information that is appropriately designated to third parties outside of UTSA unless the student has requested otherwise. If you select to use the online scheduling tool, you understand that some of this directory information as well as any other information you provide while scheduling is needed to be shared with third party service providers. Further, you fully understand the rights to withhold your education records afforded to me under FERPA.

By using the online scheduling tool, you agree and acknowledge that UTSA is able to expose your directory information and any other information given during scheduling to the third party service providers for the purpose of scheduling. You hereby release UTSA, its governing board (The University of Texas System Board of Regents), employees officers, and representatives, in their individual and official capacities, from all liability arising out of or related to the online scheduling tool and disclosure of your information to the third party service providers.

UTSA One Stop – Contact Us

The One Stop Enrollment Center helps with all questions related to financial aid, registration and undergraduate admissions. Whether it is by directly, via phone or online, One Stop counselors are going to assist you. They are able to reach in whatever way which is most convenient for you.

UTSA One Stop - Contact Us

By Visiting

Monday – Friday 8:30am- 4:00pm

Main Campus

JPL 1.01.04

One UTSA Circle

San Antonio, TX 78249

Downtown Campus

FS 2.400

501 W. Cesar Chavez Blvd.

San Antonio, TX 78207

By Phone

Monday – Friday: 8:30am – 4:00pm

Please call us and select from one of the following menu options:

  • Undergraduate Admissions: Option 1
  • Financial Aid: Option 2
  • Registration & Records: Option 3
  • myUTSA ID Passphrase Resets: Option 3
  • Fiscal Services and  Billing: Option 4

Call Back Feature: Need to note that the students who select to use the call back feature will be called from another phone number.

By Chat

Through live chat they are able to answer both general and account-specific questions. For note: If you have account-specific questions, they will need to confirm your identity first before they are able to give you specifics.

By Email

Questions and several documents are able to be submitted to onestop@utsa.edu by email. Usually, you are going to receive a response within 3-5 business days, however during peak season, you are going to receive a response within 8 business days.

By Appointment

If you are in a rush and want to schedule your visit in advance, then you are able to make an appointment with a Counselor.

Via Social Media

They actively check @UTSAonestop for questions on social media: Twitter, Facebook and Instagram.

Who will help answer my questions?

For Financial Aid, Scholarships, and Enrollment

If you have any questions about how to enroll at UTSA, how to check your financial aid status, how to submit paperwork or how to receive advice, then you are already on the right website. Simply, you are able to contact them at the One Stop Enrollment Center.

For Advisor & Degree Requirements

If you are a current student and have any questions about what classes you have to take or your degree requirements, please contact your academic advisor. You are able to see who your assigned advisor is under ASAP’s Student Services tab.

For Billing & Fiscal Services

If you have tuition and fees billing questions, you have to contact Fiscal Services. You are able to check your tuition and fees bill through ASAP by clicking under the Fiscal Services tab and then clicking RowdyPay.

For Student Activities & Organizations

If you have any questions about UTSA’s student organizations, clubs or activities contact the Office of Student Life, you are able to visit the student organization directory RowdyLink. Make an account to explore and then join student organizations which match your interests.

About UTSA One Stop

One Stop Enrollment Center is a Future Roadrunner’s one-stop resource for assisting in their journey to becoming a UTSA student. One Stop staff not only may answer your admissions questions, but you are also able to submit your documents and get help with the financial aid application process. After admission, One Stop is going to continue to be your aim for help with questions related to financial aid and Registrar. Whether it is by directly, via phone or online, One Stop counselors are going to assist you. They are able to reach in whatever way which is most convenient for you. Warning: Due to COVID-19 pandemic, all One Stop locations and QLESS queues are currently closed.

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