The KSU Status Page gives up-to-date service information regarding the status and upcoming maintenance for (KSU) Kennesaw State University IT systems and services. If you are facing an issue which is not listed on this page, you are able to report your issue to the KSU Service Desk at the KSU Service Portal.
Scheduled Maintenance
Marietta Campus Network Maintenance. Scheduled for Wednesday, May 28, 2021 from 17:00 – 19:00 EDT
- Update: They are going to be undergoing scheduled maintenance during this time.
- Scheduled: All Networking (internet, WiFi and VoIP phones) on the first floor of J building on the Marietta Campus will be unavailable for system maintenance from Wednesday, May 28, 2021 at 5:00 PM to 7:00 PM.
You will be able to monitor the status of this maintenance and other KSU technology services, as well subscribe to service alerts at the UITS Status Page. For questions or assistance, you will be able to contact the KSU Service Desk at 470-578-6999 or service@kennesaw.edu.
Posted on May 27, 2021 – 09:54 EDT
Banner Maintenance. Scheduled for Saturday, June 5, 2021 from 21:00 – 23:00 EDT.
- Scheduled: Banner Admin Pages and the Financial Aid links in Owl Express are going to be unavailable for system maintenance beginning Saturday, June 5, 2021 at 9:00 PM and extending through Saturday, June 5, 2021 at 11:00 PM. During this time, the following functions will be unavailable: Banner Admin Pages and Financial Aid links in Owl Express.
You will be able to monitor the status of this maintenance and other KSU technology services, as well subscribe to service alerts at the UITS Status Page. For questions or assistance, you will be able to contact the KSU Service Desk at 470-578-6999 or service@kennesaw.edu.
Posted on May 26, 2021 – 09:08 EDT
OwlTrain Maintenance. Scheduled for Tuesday, June 8, 2021 from 08:00 – 17:00 EDT
- Scheduled: OwlTrain is going to be unavailable for system maintenance beginning 8:00 am on June 8 and extending through 5:00 pm on June 8.
You will be able to monitor the status of this maintenance and other KSU technology services, as well subscribe to service alerts at the UITS Status Page. For questions or assistance, you will be able to contact the KSU Service Desk at 470-578-6999 or service@kennesaw.edu.
Posted on Apr 30, 23:12 EDT
NetID Service Maintenance. Scheduled for Tuesday, June 15, 2021 from 23:00 – June 16, 2021 00:00 EDT
- Scheduled: Password reset services are going to be unavailable for system maintenance beginning Tuesday, June 15, 2021 from 11:00 PM and extending through Tuesday, June 15, 2021 at 11:59 PM.
You will be able to monitor the status of this maintenance and other KSU technology services, as well subscribe to service alerts at the UITS Status Page. For questions or assistance, you will be able to contact the KSU Service Desk at 470-578-6999 or service@kennesaw.edu.
Posted on April 20, 11:41 EDT
NetID Service Maintenance. Scheduled for, Tuesday, July 20, 2021 from 23.00 – July 21, 2021 00:00 EDT
- Scheduled: Password reset services are going to be unavailable for system maintenance beginning Tuesday, July 20, 2021 from 11:00 PM and extending through Tuesday, July 20, 2021 at 11:59 PM.
You will be able to monitor the status of this maintenance and other KSU technology services, as well subscribe to service alerts at the UITS Status Page. For questions or assistance, you will be able to contact the KSU Service Desk at 470-578-6999 or service@kennesaw.edu.
Posted on April 20, 11:43 EDT
PAST INCIDENTS
May 28, 2021
There is no incident reported today.
May 27th, 6 PM to 9 PM EMS Maintenance
- Completed : The schedule of EMS maintenance has been completed.
May 27, 21:00 EDT
- In progress: The schedule of EMS maintenance was in progress. They would provide updates as necessary.
May 27, 18:00 EDT
- Scheduled: EMS would be unavailable for system maintenance beginning May 27, 2021 6 PM and extending through May 27, 2021, 9 PM. During this time, the following functions would be unavailable: EMS Desktop Client and KSU Reservations.
May 27th, 3 PM to 6 PM ETQ Reliance Maintenance
- Completed: The schedule of ETQ Reliance maintenance has been completed.
May 27, 18:00 EDT
- In progress: The schedule of ETQ Reliance maintenance was in progress. They would provide updates as necessary.
May 27, 15:00 EDT
- Scheduled: ETQ Reliance was going to be unavailable for system maintenance beginning May 27, 2021 3 PM and extending through May 27, 2021, 6 PM.
You were able to monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page. For questions or assistance, you would be able to contact the KSU Service Desk at 470-578-6999 or service@kennesaw.edu.
May 26, 08:55 EDT
- Update: They were continuing to investigate this problem.
May 26, 08:53 EDT
- Investigating: Some users were reporting service problems with the wired and wireless network at the Owl’s Nest on the Kennesaw Campus. At that time, the WiFi, Internet, and VoIP phones were down because of the issue.
- UITS and Facilities were investigating these issues. They would provide further updates as they are available.
May 25, 2021 Network Service Issues at the Owl’s Nest – Kennesaw Campus
- Resolved: University Information Technology Services (UITS) has confirmed that the wired and wireless network at the Owl’s Nest on the Kennesaw Campus is functioning normally now.
May 25, 09:23 EDT Blackboard Ally Service Issues
- Resolved: University Information Technology Services (UITS) has confirmed that Blackboard Ally is functioning normally at this time.
May 25, 09:18 EDT
- Identified: Blackboard Ally was experiencing issues that might affect your ability to access or use the service.
- Blackboard Ally was working to resolve these issues.
You were able to monitor the status of this and other KSU technology services and subscribe to service alerts at the UITS Status Page. For questions or assistance, you would be able to contact the KSU Service Desk at 470-578-6999 or service@kennesaw.edu.
