Kent State Flashline help desk is the one tool that organizes the communication of the students to help businesses respond to students more quickly and effectively. In Kent State University, the term helpdesk is known as helpdesk tech support.
This one is available 24 hours a day and 7 days a week to all students of Kent State university, on all campuses. Feel free to dial the number 330-672-HELP (4357) anytime you want. For the safety purpose, Kent State University will never ask you to validate your email account or ask for your password via email.
You can visit the official website of Kent State University at support.kent.edu for tech support online through self service articles; password, login, and FlashLine assistance; submit support requests; and live chat with support staff.
Talking about the service, Kent State University provides Kent campus support. The first one is TechHelp: Service and Repair Center, which is located in the Tri-Tower Rotunda. This one provides in-person support for personal computers, laptops, and mobile devices, including:
- Data recovery
- iPad service
- virus and spyware removal
- hardware repair, installation, and part ordering
- software and operating system troubleshooting
- network, wireless, and login support
- apple and Dell authorized warranty service
- authorized Safeware repair service
Most of them are performed on-site within a short time. If you do not have to make an appointment first to visit it.
The second one is TechHelp: Tech2You. This one is the service for the mobile app that provides technology support of all residence halls. Each expert is able to troubleshoots for cable TV and wireless issues, as well as providing the other basic technical support.
The third one is TechHelp: Library Technology Help Desk. This one provides walk-up assistance for those with basic technology problems. It can be found on the first floor in the alcove to the right of Starbucks.
Aside from the Kent campus support, Kent State University also provides the regional campus support. For those who are on the regional campus and you need local walk-up technical support, feel free to contact the helpdesk mentioned below.
Main Hall Room C234
College of Podiatric Medicine
216-916-7545 (or 17545)
Purinton Hall Room 109
Purinton Hall Library
Mary Patterson Building Room 304
Twinsburg Academic Center
Main Hall East Wing Lab
Classroom Admin. Room 122
Founders Hall Cybercafe
There is a good news for those students of Kent State University. This school provides students with the access to free training and tutorials, both online and in-person. If you want to know more about it, please visit www.kent.edu/is/technology-training. If you love attending workshops, Information Technology offers lots of them, ranging from beginner to advanced. The events are held in Library room 152. If you are interested and planning to attend one, you can view the schedule and register at training.kent.edu.