DCPS Octo Help Desk

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Are you a user of DCPS (District of Columbia Public Schools)? If the answer is yes, then you may need information about the Octo help desk of DCPS. Knowing about the help desk is important because anytime we find some issues, we are able to contact them.

If you want to know about the support including Octo Help Desk, the information is available on the District of Columbia Public Schools at dcps.dc.gov in the Technical Support FAQS section. On that page, it is explained that if you forgot your email password, it can be resetted by the Officer of Chief Technology Officer (OCTO). You are able to contact them at (202) 442-5715 to request a password-reset by phone. So, if you forgot your password when you try to login, you are able to contact this OCTO help desk.


Besides, in the Technical Support FAQS, there is also some other information as we will explain here. If you want to get the information about your PeopleSoft, it is important for you to know that email login information is sent to your DC Government email address in 10 business days of hire. So, you have to make sure that you have to log into your dc.gov email address if you are provided the access. How to obtain your dc.gov email address? The email login information is sent to your personal email address in 10 business days of hire. You have to make sure to log into your dc.gov email address if you are provided access.

How if we forgot PeopleSoft password information? How can we reset it? If it happens, you need to know that PeopleSoft passwords may be able to be reset by choosing the Forgot Password button on the home page. Then, it will automatically send you a temporary password to your registered email address (dc.gov account). If you use this temporary password, you will be able to login to your account and reset the password.

For your information that OCTOHelps provides support for desktop products and services to district agencies using industry best practices, technicians which are certified, industry-level software tools. They are combined with Service Level Agreements to be able to give solutions for all end-user computer needs.

For your information, DCPS (District of Columbia Public Schools) are dedicated to excellence at every level, and they demand it of themselves just as much as they ask for it from employees, educators and students. Now, there are 51,000 students who are committed to graduating from high school, prepared for college and work. Also, there are more than 4,000 teachers who hold high expectations for every student. In addition, there are 109 principals building positive school communities which are focused on academic achievement. It has more than 2,900 classroom aides, social workers, custodians, counselors and other support staff who provide a safe, healthy and nurturing environment for the students. In the DCPS, there are thousands of community organizations and volunteers who are able to support the students and staff as they strive for excellence.

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